Poundex Associated Corporation

How do I setup an account with Poundex?

Please fill out a copy of California Resale Certificate Form, and fax over both resale license and certificate to Poundex. For contact information, please refer to our Contact Us page.

Can I purchase products directly from Poundex?

Being a furniture importer, Poundex does not sell to the public consumers. Poundex only sells to furniture retailers & distributors.

What is the minimum order for my order?

There is no minimum order for self pick-up customer, $600 minimum for shipping orders.

How are the shipping order being handled?

Customer needs to arrange for freight pickup, and freight charge paid by customer.

What kind of payment does Poundex accept?

Cash only for the first four orders on all new account. Currently we accept cash, credit card (Master and VISA) and company checks.

What is the return policy?

Exchange for manufacture defective items must be made within 180 days. Requesting parts for damage by customer will be ask for additional charges.

Where and how can I get an Poundex's catalog?

After you have setup an account with Poundex, the catalog will be given or mailed it directly to you.

Why aren't prices listed on the Poundex's website? Do you currently sell online?

Currently, Poundex does not sell its product online. The website only serve as an online showcase for Poundex furniture.

For items that are displayed on the website, the texture and color of the product will be the same one that I am getting?

Color may varies due to viewers' monitor displays. Due to improvement for some items, structure might be different with the one that is displayed.